![]() (I'm currently getting offers for shows and gifts, but no rooms). As of this writing, we still don't know if they were legitimate offers. Then we told them, that maybe their information was hacked or they were selling it, as no one knew we were there, except for them, as we gave them our information the day before. We were informed that the casino doesn't send out comped nights that soon, and maybe our information was hacked or someone was phishing. When my husband started to receive emails about comped nights in May, and I didn't, we inquired as to why not. When I asked about certain machines, I was told that they didn't have them, only to locate them on my own, several hours later. Rewards center did not give us proper information. ![]() Rewards center would not match our tier level at another well known casino brand. NOT PLEASED & will not return to spend the night.…ĭid not stay at the hotel, but spent enough time and money to make a fair assessment. Loud and a lot of noise from the children. They also had many children staying there state championships tournaments. Im truly Not impressed with Mohegan Sun at all. We were trying to iron and the holes from the ironing board kept coming out of the lights padding□□♀️ No blackout curtains if you plan to stay in bed NOPE. All this money you pay for this hotel and no workers? Ironing board was old as dirt. The 3 trash cans were over flowing with garbage. □ The pool at the sky tower was packed with adults & kids. For the EXTREME price I paid i was expecting a SPARKLING CLEAN GLAMOROUS ROOM. The two room Chairs were dirty and had various strands of hair on it just like the bed. There is a coffee machine, tiny in room refrigerator but NO microwave. The bed & sheets had stains on it & wasn’t as comfy and plush as i thought it would be. I am very anal and take clorox wipes and lysol spray with me to every hotel I stay in. Upon arrival inside the room I found strands of hair on my bed as I was spraying with lysol. So i proceeded to explain the filth of the room. Upon check out was asked if my stay was great. Excellent service and food was better than we expected. ![]() We had dinner at Bolla WOWOW AMAZING service and food was spectacular. The decor is unmatched to other ritzy places we have been to. The Earth tower pool was small but very clean and quiet. They provided a welcome gift a complimentary water upon check in. Pristine manicured lawns and Valet service is complimentary. We came for our anniversary wknd under the impression that the room would be so much more ritzy and dainty with bells& whistles. Mohegan sun definitely DID NOT EXCEED my expectations.
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